إحترف إدارة المستشفيات من اي مكان في العالم وأحصل على شهاده دبلوم مهني معتمده دوليا في إدارة المستشفيات
This program is design for
All health care professionals, health care providers, medical staff and supporting staff.
• You can study from anywhere in the world via the Online System.
• The online lectures are a live transmission of lectures at the same time as the center with enabling the participant to communicate with the lecturer by chat or voice during the lecture and also receiving video records of lectures on the next day of the lecture.
• We send books by express mail to students who are studying in the online system inside and outside Egypt.
− Duration: 4 months, 16 lectures, one lectures per week
Objective & Content
Awareness of TQM importance in health care.
Understanding of quality management process.
Identification of customers and their needs.
Patient safety concepts and practices. OVERVIEW ON THE HOSPITAL MANAGEMENT DIPLOMA:
Basic Management Principles.
Leadership & Decision Making.
Effective Communication in Health Organization.
Total Quality Management.
Human Resource Management.
Marketing In Health Care
Part one: Management
Chapter 1: Introduction to Management and organization
Chapter 2: organizational culture and Environment
Chapter 3: Managers as decision makers
Chapter 4: Foundation of planning
Chapter 5: Strategic Management
Chapter 6: organizational structure and design
Chapter 7: Managing change and Innovation
Chapter 8: Managers and communications
Chapter 9: Motivating employees
Chapter 10: Managers as Leaders
Chapter 11: Introduction to controlling
Part two: Human Recourse Management
Chapter 1: Job Analysis
Chapter 2: Recruitment
Chapter 3: Selection and Retention
Chapter 4: Training and Development
Part three: Accounting and Finance Management
Chapter 1: Introduction to Accounting
Chapter 2: balance sheet
Chapter 3: Income statement
Chapter 4: cash flow statement
Chapter 5: financial reporting
Chapter 6: financial assurance and external auditing
Part four: Marketing Health Services
Chapter 1: Meaning of Marketing
Chapter 2: Basic Marketing Concept
Chapter 3: Nature of Healthcare Markets
Chapter 4: Marketing Research
Chapter 5: Patient Behavior and Loyalty
Chapter 6: The Marketing Mix
Chapter 7: Pricing
Chapter 8: Place or Distribution
Chapter 9: Advertising decisions
Chapter 10: advertising and perception
Part Five: Information Technology
Chapter 1: Healthcare Information System
Chapter 2: System Acquisition
Chapter 3: System implementation
Part Six: Total Quality Management
Chapter 1: Introduction to TQM
Chapter 2: Patients’ Rights and Doctors’ Rights
Chapter 3: Juran’s Trilogy
Chapter 4: Risk Management
Chapter 5: Management Information System
Chapter 6: Six Sigma
4000 LE study in class
( Can be paid on 2 installments)
4500 LE study by advanced on-line system
( Can be paid on 2 installments )